BRANDS OF PARTS WE USEWhat type of parts do you use in rebuilding your engines? We use all brand name parts exclusively in each of our rebuilt engines. We are happy to provide you with a list of materials detailing the manufacturers and part numbers used to produce our engines. Some common name brands include, but are not limited to, ACL, AJ USA, Clevite, Corteco, Engine Tech, Federal Mogul, Fel Pro, Goodson, Hastings, K-Line, Melling, Pioneer, SBI, Sealed Power, Silver Seal, Silvolite, Topline, and Victor Reinz. OUR HAND BUILT PROCESSHow do you rebuild your engines? All of our engines are build by hand by highly specialized technicians, many having been working for our company for over 20 years. WHAT IF THERE IS A PROBLEM AFTER REBUILDINGWhat if I have a problem with your rebuilt engine? Most websites are resellers of the product, meaning they have no working knowledge of the product and possess only basic sales oriented information about what they offer. Many times you can’t even talk to the people who actually do the work on the engine assembly or cylinder head you just purchased online. If it's a catastrophic failure, many will make you take the engine out and ship it back at your expense. If they determine (after how many weeks?) they won’t warranty it, then you'll get nothing other than the freight bill you paid to ship the scrap back to them. At National Cylinder Head Exchange, you will get immediate
attention from the people who built it; not some sales guy running a
sales desk on email. We will pick up the engine in question, anywhere in
the state of Florida, the same day
if you call us in the morning or the next day if you call us during the
afternoon.
COREWhat happens if the core that I send in isn't the
same as what I ordered? No one we know of, ourselves included, will
issue credit in that case. To do so would soon deplete the industry of
reusable cylinder heads and engines which would drive up prices for
engine and cylinder head assemblies.
CORE DAMAGEWhat happens if there is damage to the core I send?
We do charge for non-usable castings, but only for the individual
component itself and no the entire engine or cylinder head. In the case
of a broken crankshaft for example, we charge for that engine component
but you will still receive credit for the block, connecting rods and
cylinder heads.
FREIGHT PAYMENTSWho pays the freight to ship the engine back? We quote freight included on rebuilt engines being shipped in
the state of
OUR WARRANTYWhat kind of warranty comes with the National Cylinder Head Exchange rebuilt engine? All of our products come with a full warranty. We warranty all our passenger car and light truck (up to 3/4 ton) rebuilt engines for three years. There is no limit on miles with our warranty. Please call for details on our 5 year / 100,000 mile warranty on rebuilt engines for statewide governmental agencies. The customer is responsible for getting the engine to our shop for warranty work, however our shop will handle tear down, inspection, and assessment within four hours of arrival. Our warranty repairs are low, so we are able to help correct any problems very quickly. Our warranty is on the rebuilt engines themselves, not just for the original customer.
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We are located at 2661 West Washington St. 1.800.881.4323 Phone: 407.423.4323 |
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