Brands of parts we use

What type of parts do you use in rebuilding your engines? We use all brand name parts exclusively in each of our rebuilt engines. We are happy to provide you with a list of materials detailing the manufacturers and part numbers used to produce our engines.

Some common name brands include, but are not limited to, ACL, AJ USA, Clevite, Corteco, Engine Tech, Federal Mogul, Fel Pro, Goodson, Hastings, K-Line, Melling, Pioneer, SBI, Sealed Power, Silver Seal, Silvolite, Topline, and Victor Reinz.

Our hand built process

How do you rebuild your engines? All of our engines are build by hand by highly specialized technicians, many having been working for our company for over 20 years.

what if there is a problem after rebuilding

What if I have a problem with your rebuilt engine? Most websites are resellers of the product, meaning they have no working knowledge of the product and possess only basic sales oriented information about what they offer. Many times you can’t even talk to the people who actually do the work on the engine assembly or cylinder head you just purchased online. If it's a catastrophic failure, many will make you take the engine out and ship it back at your expense. If they determine (after how many weeks?) they won’t warranty it, then you'll get nothing other than the freight bill you paid to ship the scrap back to them.

At National Cylinder Head Exchange, you will get immediate attention from the people who built it; not some sales guy running a sales desk on email. We will pick up the engine in question, anywhere in the state of Florida, the same day if you call us in the morning or the next day if you call us during the afternoon.

core

What happens if the core that I send in isn't the same as what I ordered? No one we know of, ourselves included, will issue credit in that case. To do so would soon deplete the industry of reusable cylinder heads and engines which would drive up prices for engine and cylinder head assemblies.

core damage

What happens if there is damage to the core I send? We do charge for non-usable castings, but only for the individual component itself and no the entire engine or cylinder head. In the case of a broken crankshaft for example, we charge for that engine component but you will still receive credit for the block, connecting rods and cylinder heads.

Credit for damaged parts will be received within 2 days from receipt of the part, not weeks later.

freight payments

Who pays the freight to ship the engine back? We quote freight included on rebuilt engines being shipped in the state of Florida. The Florida Keys and upper Panhandle incur an additional shipping charge, and therefore shipping is slightly more.

Shipping charges change frequently, but they are generally around $95 (as of 5/25/2009) throughout the state of Florida, except the Florida Keys and upper Panhandle.

our warranty

All of our products come with a full warranty. We warranty all our passenger car and light truck (up to 3/4 ton) rebuilt engines for 3 years/36,000 miles whichever occurs first.

There isn't a lot of fine print to our warranty and it isn't 4 pages long, nor do we exclude commercial vehicles in our rebuilt engines warranty policies.

Ask about our 5year/100,000 mile rebuilt engines warranty for local and municipal governments!

All warranty is F.O.B. Orlando, FL. That's the bad news.
The good news is we handle tear down, inspection and assessment within 4 hours of arriving at our location. You don't have to ship your engine out of town and wait weeks to find out if anyone is going to help you. Because our warranty repairs are low, we can react quickly.

Our warranty is on the rebuilt engines themselves, not just for the original customer.